Conciliation is an informal and confidential process in which a neutral person, the conciliator, helps you and the other party find a satisfactory solution to your dispute.
The conciliation process is similar to mediation. However, the conciliator is generally a person representing the justice system or the public administration. This person may, depending on the circumstances, be designated by the parties, by a representative of the State, or by a judge.
Types of disputes suitable for conciliation
Conciliation is suitable for various types of disputes, including:
disputes between a lessor (a building owner) and a lessee (a tenant):
Commission des normes, de l'équité, de la santé et de la sécurité du travail - La conciliation à la CNESST : s’entendre à la suite d’un différend entre le travailleur et l’employeur;
disputes concerning labour relations and occupational injuries:
Tribunal administratif du travail - Conciliation (In French);
challenges to a decision made by a government department, a public body (a board, commission, hospital, etc.) or a municipality: