Retail and Wholesale Managers
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Job description
These individuals manage the activities of establishments that sell products or services. They are employed in retail or wholesale establishments or in their own stores.
Environment
- Controlled ambient temperature
Main tasks
- Plan, direct, and evaluate the activities of a department or sales establishment.
- Locate, select, and procure merchandise for resale.
- Determine the products and services to be sold, set prices, and establish credit policies.
- Develop and implement marketing strategies.
- Identify staffing needs and proceed with hiring.
- Allocate tasks and manage human resources.
- Deal with customer complaints.
- Plan budgets and authorize expenditures.
- Review market research and consumer trends.
Advancement and mobility
- There is some mobility among the managers in this group, depending on the product or service sold.
Hourly wage
The hourly wage is calculated by averaging wages from 2022 to 2024.- Minimum
- $20.00
- Median
- $36.06
- Maximum
- $79.33
Job prospects for 2024-2028
Les 2 champs de sélection ci-dessous vous permettent de comparer 2 régions. Les données des régions seront automatiquement mises à jour à la sélection. Par défaut, la province de Québec est sélectionnée pour la première région.
Job prospects for 2024-2028
Job prospects
All of Québec
Non available
Limited
Good
Very good
Good
All of Québec
Non available
Limited
Good
Very good
Non available
Total jobs for 2023
All of Québec
74,000
All of Québec
na
Gender distribution
All of Québec
Not available.
- 43.8% Female
- 56.2% Male
Not available.
- 43.8% Female
- 56.2% Male
Job types
All of Québec
Not available.
- Full time
- Part time
Not available.
- Full time
- Part time
Yearly wage on 2020
All of Québec
$50,400
All of Québec
Other characteristics
All of Québec
- None
All of Québec
- None
Sectors of activity
All of Québec
Not available.
-
NAICS 44, 4587% of jobs
-
NAICS 4111% of jobs
-
NAICS 811% of jobs
-
NAICS 55, 560% of jobs
-
NAICS 230% of jobs
-
Others1% of jobs
All of Québec
Not available.
-
NAICS 44, 4587% of jobs
-
NAICS 4111% of jobs
-
NAICS 811% of jobs
-
NAICS 55, 560% of jobs
-
NAICS 230% of jobs
-
Others1% of jobs
Training and requirements
Formation
Most training programs are offered in French only.
Secondary
DVS in vente-conseil
Code : 5321
Placement rate: 61.5%
22.9% of graduates pursue further studies
College
DCS in business Management
Code : 410D0
Placement rate: 46.3%
48.3% of graduates pursue further studies
DCS in commercialisation de la mode
Code : 571C0
Placement rate: 65.2%
31.9% of graduates pursue further studies
Sometimes required
- A post-secondary diploma or degree in business administration in a field related to the product or service being sold may be required.
- Several years of retail experience at various levels of responsibility are often required.
Main skills and characteristics
Skills
- Data collection
- Information processing
- Reading comprehension
- Active listening
- Critical thought
- Oral expression
- Judgment and decision-making
- Active learning
- Solving complex problems
- Written expression
- Result evaluation
- Human resource management
- System analysis
- Mathematics
- Financial resource management
- Systems evaluation
- Time management
- Coordination
- Persuasion
- Operation analysis
- Teaching
- Negotiation
- Social perception
Abilities
- Deductive reasoning
- Written comprehension
- Oral comprehension
- Verbal skills
- Information organization
- Inductive reasoning
- Mathematical reasoning
- Speech clarity
- Written expression
- Awareness of issues
- Basic numeracy
- Near vision
- Speech recognition
- Classification
- Idea generation
- Originality
- Processing flexibility
- Selective attention
- Perception speed
Knowledge and attributes
- Leadership
- Focussed on results
- Knowledge of personnel and human resource management
- Autonomy
- Spoken and written bilingualism (French and English)
- Knowledge of customer and personalized services
- Capacity to delegate
- Commitment
- Versatility
- Assiduity and punctuality
Interests
- Direct, organize, and manage
- Draft, communicate, and inform
- Work with numbers
- Work in sales or client service
Personality profiles (RIASEC)
- Enterprising
- People with this profile prefer having responsibilities, influencing others and responding to challenges.
- Social
- People with this profile prefer to be in contact with others, in particular to entertain, help or teach them.
- Investigative
- People with this profile prefer relying on theoretical knowledge before acting. They like observation, analysis and problem solving.
Official name of the NOC 60020
Retail and wholesale trade managers
Job titles
- Store Managers
- Store Managers - Retail
- Retail sales manager
- Retail store owner
- Customer service manager - retail
- Car dealer
- Antique dealer
- Ship chandler
- Assistant manager - retail trade
- Assistant manager - wholesale trade
- Floor manager - retail
- Department manager - retail
- Assistant department manager - retail
- Department manager - department store
- Food store department manager - retail
- Area manager - retail store chain
- Section manager - retail
- Meat department manager - retail
- Meat department manager - food store
- Bakery department manager
- Delicatessen department manager - retail
- Confectionery department manager - retail
- Automobile servicing manager
- Scrap metal dealer
- Metal dealer
- Concession holder
- Retailer
- Assistant manager - retail
- Assistant manager - food store
- Manager trainee - retail
- Managing supervisor - retail
- Wholesale establishment managing supervisor
- Customer service managing supervisor
- Travel agency manager
- Dispensing opticians office manager
- Concession manager
- Auto dealership manager
- Farm heavy equipment dealership manager
- Art gallery manager - retail
- Category manager
- Manager - retail store chain
- Front end manager - retail
- Photographic studio manager
- Car leasing branch manager
- Retail sales manager - e-commerce
- Customer service manager - automobiles
- Grocer
- Flea market concession operator
- Parking garage operator
- Parking lot operator
- Pet store manager
- Auto rustproofing shop manager
- Brake shop manager
- Automobile repair shop manager
- Motor vehicle repair shop manager
- Auto glass repair shop manager
- Muffler shop manager
- Custom tailoring shop manager
- Jewellery store manager
- Bakery manager - retail
- Bakery manager - food store
- Shop manager
- Gift shop manager
- Clothing store manager
- Garden centre manager - retail
- Deli manager - food store
- Video rental store manager
- Wholesale establishment manager
- Confectionery manager
- Convenience store manager
- Automobile repair garage manager
- Department store manager
- Pharmacy department manager - retail
- Bookstore manager
- Food store manager
- Appliance store manager
- Camera store manager
- Sporting goods store manager
- Audio equipment store manager
- Television and stereo equipment store manager
- Stereo equipment store manager
- Bicycle shop manager
- Beer store manager
- Shoe store manager
- Record store manager
- Floor coverings and draperies store manager
- Flower shop manager
- Office supplies store manager
- Toy store manager
- Photographic equipment store manager
- Furniture store manager
- Paint store manager
- Electronic products store manager
- Computer products store manager
- Fabric store manager
- Variety store manager
- Leather goods and clothing store manager
- Wine store manager
- Liquor store manager
- General store manager
- Flea market manager
- Stationery store manager
- Drugstore manager
- Pharmacy manager - retail
- Hardware store manager
- Gas station manager
- Service station manager
- Supermarket manager
- Fruits and vegetables manager - retail
- Service manager - retail
- Parts manager - retail
- Cannabis shop manager
- Cannabis dispensary manager
- Wholesaler
- Dealer - retail
- Art dealer
- Pleasure boat dealer
- Salvage dealer
- Coin dealer
- Tire dealer
- Computer products dealer - retail
- Stamp dealer
- Livestock dealer
- Cattle dealer
- Numismatist
- Bird seller
- Philatelist
- Pawnbroker
- Management trainee - retail
Skill type
Sales and service
Last update: January 29, 2026
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