The Primary Care Access Point (Guichet d’accès à la première ligne, GAP) helps people without a family doctor to obtain a medical consultation or a health service. To benefit from it, you must:
- be waiting for a family doctor after registering on the Québec Family Doctor Finder (GAMF);
- or be taken care of by a group of doctors.
When you contact the Primary Care Access Point, your request is assessed in order to refer you to the professional or medical service that best meets your need, such as seeing a doctor, talking with your pharmacist or joining a support program.
How to obtain a health service through the GAP
- By phone: 811, option 3
- Website: Digital Primary Care Access Point
If you are not registred on the Québec Family Doctor Finder (GAMF) and you are not taken care of by a group of doctors, other resources can help you. See the pages:
- Getting a medical consultation if you have a family doctor
- Getting a medical consultation if you do not have a family doctor
Go to the emergency room if it is an urgent problem.
Consult the Digital Primary Care Access Point
The Digital Primary Care Access Point (GAP) will refer you to the resources that will most quickly meet your health need.
Access the Digital Primary Care Access Point
The Digital GAP provides information on the following topics:
- Renewing a prescription
- Getting a form
- Symptoms associated with the flu, the common cold, COVID-19 and gastroenteritis
- Pregnancy
- Contraception
- Infertility
- Abortion
- Mental disorders
- Blood samples and specimens
- Screening for sexually transmitted and blood-borne infections (STBBIs)
- Vaccination
Other services will be added in the coming months, including online appointment booking.
Contact the Primary Access Point by phone
Call 811, option 3.
The GAP schedule varies depending on the area you are calling from.
- 01. Bas-Saint-Laurent (in French only)
Monday to Friday, 8:30 a.m. to 6 p.m. - 02. Saguenay–Lac-Saint-Jean
Monday to Friday, 8 a.m. to 6 p.m. - 03. Capitale-Nationale
Monday to Friday, 8 a.m. to 7:45 p.m.
Saturday, Sunday and public holidays, 8 a.m. to 3:45 p.m. - 04. Mauricie–Centre-du-Québec
Monday to Friday, 8 a.m. to 8 p.m.
Saturday, Sunday and public holidays, 8 a.m. to 4 p.m. - 05. Estrie
Monday to Friday, 8:30 a.m. to 6 p.m.
Saturday, Sunday and public holidays, 8 a.m. to 2 p.m. - 06. Montréal
Monday to Friday, 8 a.m. to 8 p.m.
Saturday, Sunday and public holidays, 8 a.m. to 4 p.m. - 07. Outaouais
Monday to Friday, 8:30 a.m. to 6 p.m. - 08. Abitibi-Témiscamingue
Monday to Friday, 8:30 a.m. to 4 p.m. - 09. Côte-Nord
Monday to Friday, 8 a.m. to 4 p.m. - 11. Gaspésie et Îles-de-la-Madeleine
Monday to Friday, 9:30 a.m. to 4:30 p.m. - 12. Chaudière-Appalaches (in French only)
Monday to Friday, 8 a.m. to 4 p.m. - 13. Laval
Monday to Friday, 8 a.m. to 4 p.m. - 14. Lanaudière (in French only)
Monday to Friday, 8 a.m. to 5 p.m., including public holidays - 15. Laurentides
Monday to Friday, 8 a.m. to 4 p.m.
Saturday, Sunday and public holidays, 8:30 a.m. to 3:30 p.m. - 16. Montérégie
- Montérégie-Centre :
Monday to Friday, 8 a.m. to 6 p.m.
Saturday, Sunday and public holidays, 8 a.m. to 4 p.m. - Montérégie-Est :
Monday to Friday, 8 a.m. to noon and 1 p.m. to 6 p.m.
Saturday, Sunday and public holidays, 8 a.m. to noon and 1 p.m. to 4 p.m. - Montérégie-Ouest :
Monday to Friday, 8 a.m. to 6 p.m.
Saturday, Sunday and public holidays, 8 a.m. to noon and 1 p.m. to 4 p.m.
Consult the Montérégie map to identify the GAP that serves your municipality. - Montérégie-Centre :
Last update: December 20, 2022
