Complaints

To file a complaint or make a comment about a program or service, please contact the Direction des plaintes et des relations avec la clientèle at Services Québec.

Important

Complaints about people who are not complying with the instructions and directives of the Direction générale de la santé publique with regard to COVID-19 are not accepted by that service.

By telephone

Monday to Friday from 8:30 a.m. to 4:30 p.m., except on Wednesdays, when our offices open at 10:00 a.m.

Québec area
418 644-2251

Toll free
1 866 644-2251

In person or in writing

Direction des plaintes et des relations avec la clientèle
Ministère du Travail, de l'Emploi et de la Solidarité sociale
Services Québec
425, rue Jacques-Parizeau, RC 175
Québec (Québec) G1R 4Z1

Online form

Note – If you do not receive an acknowledgement of receipt, we suggest that you contact us again.

Personal information

Family name

First name

Additional information

If you have already filed a complaint, you may fill in these fields to enable us to connect your filings, in order to facilitate their processing.

Postal address

City

Province

Postal code

Example : A0A 0A0

Telephone number

Example : 123 456-7890

Subject of the complaint

Objet

Message

Limit is 500 characters

I authorize the transfer of my complaint to the ministry or organization that is responsible for its follow-up.

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