How to reach us
To file a complaint or make a comment about a program or service, please contact the Direction des plaintes et des relations avec la clientèle at Services Québec.
Monday to Friday
From 8:30 a.m. to 4:30 p.m., except on Wednesdays, when our offices open at 10:00 a.m.
Québec area: 418-644-2251
Toll free: 1-866-644-2251
Direction des plaintes et des relations avec la clientèle Ministère du Travail, de l'Emploi et de la Solidarité sociale Services Québec 425, rue Jacques-Parizeau, RC 175 Québec (Québec) G1R 4Z1
If you do not receive an acknowledgement of receipt, we suggest that you contact us again.
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If you have already filed a complaint, you may fill in these fields to enable us to connect your filings, in order to facilitate their processing.
To protect your security and privacy, do not enter personal information such as your social insurance number.
The Gouvernement du Québec does not handle complaints regarding the non-compliance with health emergency measures. For such situations, refer to the police services directory (in French only) to find the contact information of your local police department.
Have you had a problem or experienced an unsatisfactory situation in a health institution in your region? You can contact a local service quality and complaints commissioner.
© Gouvernement du Québec, 2022
