Job description

These individuals intervene with persons, families, groups, and communities facing social problems. They plan, develop, and implement intervention programs in collaboration with Social Workers. They organize and lead group workshops and community service programs. They work for:

• Hospital centres
• Rehabilitation centres
• Residential and long-term care centres (CHSLDs)
• Community and social action organizations
• Youth centres and detention centres
• Educational institutions
• The federal and provincial governments

Environment

• Controlled ambient temperature
• Violence

Main tasks

• Conduct interviews to identify the needs of individuals as well as their individual and environmental resources.
• Provide the professional assistance needed to detect situations of conflict and eliminate tension.
• Support, advise, and supervise the activities of individuals living in group homes (youth centres, residential centres for people with disabilities, CHSLDs, homeless shelters, etc.).
• Use different methods, approaches, and techniques (one-on-one interviews, group facilitation, social activities, etc.) to intervene effectively with individuals.
• Follow up with these individuals to evaluate their progress, encourage them, and discuss problems encountered.
• Promote the defence of individual and collective rights and foster social change.
• Refer people to other social services and help them find and use them.
• Work in collaboration with other stakeholders (Police Officers, Correctional Service Officers, Specialized Educators, etc.).
• Supervise volunteers and co-workers as required.

• Experience in a social services or support services environment may be a substitute for educational requirements for certain occupations.
• Training in first aid and cardiopulmonary resuscitation (CPR) may be required.
• A Class 5 driver's licence may be required.
• Membership in a regulatory body may be required.