Office Administrative Technicians
Job description
These individuals plan, organize, and coordinate an organization’s office and support activities. They use computer tools to carry out administrative tasks related to document production, work management, and information communication. They collaborate in the preparation of the annual budget and ensure inventory control. They work for:
- Private companies (commercial, industrial, services), from SMEs to large companies
- The federal and provincial governments
- Government corporations (Hydro-Québec, Loto-Québec, etc.)
- Municipalities
- Health and social services centres
- Public and private educational institutions
- Clinics (medical, dental, chiropractic, etc.)
- Consulting and engineering consulting firms
- Professional service providers (ex.: accounting firms)
Environment
- Controlled ambient temperature
Main tasks
- Design the layout of administrative documents (virtual catalogues, annual reports, presentation documents, etc.).
- Update the organization’s website and databases.
- Create multimedia presentations.
- Draft, file, and archive administrative documents in French and English.
- Organize professional activities, meetings, business trips, symposia, etc.
- Provide technical support to staff in the use of office software.
- Help implement IT systems and software on workstations.
- Ensure the functionality of office equipment and materials.
Advancement and mobility
- Experience leads to management positions.
Training and requirements
Formation
Bachelor’s degree or diploma of college studies
Sometimes required
- Experience in office administration as an Executive Assistant may be required.
- Project management certification may be required.
Main skills and characteristics
Skills
- Data collection
- Reading comprehension
- Written expression
- Oral expression
- Time management
- Information processing
- Critical thought
- Material resource management
- Service oriented
- Result evaluation
- Solving complex problems
- Judgment and decision-making
- Coordination
- Active listening
- Systems evaluation
- Mathematics
- Quality control analysis
- Operations and control
- Social perception
- Troubleshooting
- Negotiation
- System analysis
- Teaching
Abilities
- Oral comprehension
- Written comprehension
- Speech clarity
- Verbal skills
- Written expression
- Speech recognition
- Information organization
- Near vision
- Awareness of issues
- Basic numeracy
- Time sharing
- Classification
- Control accuracy
- Selective attention
- Deductive reasoning
- Inductive reasoning
- Manual dexterity
- Processing flexibility
- Digital dexterity
Knowledge and attributes
- Diplomacy
- Knowledge of administration and management
- Autonomy
- Sense of responsibility
- Capacity to work in a team
- Capacity to delegate
- Versatility
- Rigour
- Respect standards and regulations
- Knowledge of office work
Interests
- Direct, organize, and manage
- Draft, communicate, and inform
- Work with numbers
- Work in an office
- Work in computer science or information and communication technologies (ICT)
- Assist and advise
- Collect, verify, sort, and classify data or information
Personality profiles (RIASEC)
- Enterprising
- People with this profile prefer having responsibilities, influencing others and responding to challenges.
- Conventional
- People with this profile prefer specific, well-defined tasks. They like to respect the order of things and follow established rules.
- Social
- People with this profile prefer to be in contact with others, in particular to entertain, help or teach them.
Appellation d’emploi liée (à traduire)
Administrative officers (CNP 13100)
Skill type
Business, finance and administration
Last update: January 29, 2026
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