Social Assistance and Social Solidarity

You can access your online account in My Account – Employment Assistance – Social Assistance for social assistance programs (Social Assistance Program, Social Solidarity Program, Basic Income Program and Aim for Employment Program).

A Government Authentication Service account is required to access My Account. You do not need to create a new account if you already have one to access other Gouvernement du Québec online services.

If you are already registered for My Account, you can access it directly.

If you are not yet registered for My Account, you can register online using the Government Authentication Service. For help, see How to create a Government Authentication Service account.

Access My Account

You can use the My Account – Employment Assistance – Social Assistance service if:

• You are receiving benefits from a social assistance program.
• You have a file with the Ministère de l’Emploi et de la Solidarité sociale and have an amount to repay.
• You do not have a file with the Ministère and wish to submit a new application.

My Account – Employment Assistance – Social Assistance is a secure online service that allows you to:

• Obtain information about your payments, such as the amount and date of a previous payment
• Sign up for direct deposit
• Submit documents online
• Check your claim slip
• Receive alerts for new communications or important dates
• View certain communications from your employment assistance officer or the Ministère (e.g., notice of decision, notice to appear)
• View certain important dates (e.g., appointment with an employment assistance officer, deadline for submitting documents)
• Check your outstanding balance with the Ministère
• Apply for last-resort financial assistance
• Get your tax slips

Required information or documents

If you are receiving or have received benefits under a social assistance program, you will need the following information or documents to register for online services:

• Your file number (CP-12), which you will find on a document received from the Ministère, such as a claim slip, notice of deposit or notice to appear.
• The last three digits of your social insurance number (SIN).

If you do not have a file, you will need one of your Revenu Québec notices of assessment from the past two years.