Change in your situation
How to report a change?
Please inform us without delay of any changes in your personal or family situation.
This change could affect the amount of your benefit or your eligibility for financial assistance paid to you under a last-resort financial assistance program or the Aim for Employment Program.
A change may result in an increase or decrease in your benefit, or simply allow your file to be updated.
The following are examples of changes that you must report:
- the arrival or departure of a spouse;
- the arrival or departure of an adult other than a spouse to or from your residence;
- increase or decrease in the number of dependent children;
- the completion of a dependent child's education;
- the start of employment, increase or decrease in income;
- a change of address;
- a stay outside Quebec;
- purchase or sale of goods (this situation does not apply to Aim for Employment Program participants);
- a return to school, a change in the number of course hours.
You have started working or receiving employment assistance benefits. You may be eligible to continue receiving claim slips.
There are three ways to communicate a change in your situation.
Call the Centre de communication avec la clientèle (CCC)
You can inform us directly of a change in your personal or family situation by calling the Centre de communication avec la clientèle (CCC) from 8:30 a.m. to 4:30 p.m., Monday to Friday, at 514 873-4000 (Montreal and surrounding area) or 1 877 767-8773 toll-free (elsewhere in Quebec).
Going to a Services Québec office
To find the contact information for a Services Québec office, consult the Locator—Services Québec offices .
Fill out the Declaration of Change form
The Statement of change form (SR-2601A) (PDF 709 Kb) allows you to report a change in your situation. The form must be printed, completed and submitted in person mailed or faxed to your Services Québec office.
You can report any change in your situation using your online file.
Providing information on residence or accommodation
You may have to provide information about your residence or dwelling.
The Department may ask you for information, for example, about your status (owner, tenant, tenant of subsidized housing, etc.), about housing costs, about who lives with you.
Notice to move
If you are moving, you may need to inform us of the date of your move, your future address and the reason for the move. You will then have to complete the Information about Housing/Notice of Change of Address form (SR-2324A) (PDF 114 Kb).
The officer processing your file may ask you for certain information about your accommodation. You will be asked to complete the Information about Housing/Notice of Change of Address form (SR-2324A) (PDF 114 Kb).
Providing proof of residence
If you have not signed a lease and the financial assistance officer in charge of your file needs to update the information concerning your dwelling, you will need to have the Proof of residence form (SR-2136A) (PDF 150 Kb) completed by your landlord or landlord (the person who rents the dwelling or room to you).
Change in the situation of a self-employed person
A self-employed person is a person who works for himself or herself and not for another person. The self-employed worker (or independent worker) has his or her own clientele and is not an employee of the companies for which he or she works. In certain situations, a self-employed worker may be entitled to last-resort financial assistance.
Assessing the income and assets of a self-employed person
To apply for last-resort financial assistance, a self-employed worker must first submit an assessment of his income and assets. To help him or her calculate business or professional income for the period under review, we have developed
- the Guide – Monthly statement – Assessment of income and assets of a self-employed worker (SR-2586A-G) (PDF, 493 Kb) ;
- the form Monthly statement – Assessment of income and assets of a self-employed worker (SR-2586A) (PDF 682 Kb).
Travel for business purposes by a self-employed person
In some cases, vehicle expenses are taken into account in the calculation of the benefit. The self-employed worker must therefore enter his expenses in order to distinguish between expenses related to the use of the vehicle for commercial purposes (going to meet clients, participating in fairs or shows, etc.) and those related to personal purposes (grocery shopping, picking up children from school, etc.). You will then have to fill out the form Odometer logbook for business travel (self-employed worker) (SR-2599A) (PDF 60 Kb).
Benefit amounts and payment dates
To find out the benefit amounts available, simply visit the following section: Benefit amounts for the current year.
To find out the dates on which payments are made, consult the following section: Benefit payment dates for the current year.
You can view the amount and the date of your next benefit payments in your online file.
If you have any questions concerning the Social Assistance Program or the Social Solidarity Program, call one of the numbers below:
- Montréal area: 514-873-4000
- Elsewhere in Québec: 1-877-767-8773 (toll free)
This service is available during office hours. There are also other ways to contact us .