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  5. Assistance and tools to prevent and counter bullying

Assistance and tools to prevent and counter bullying

This page lists the tools and resources that are available to help you with situations involving bullying, regardless of where they occur. For specific information, please see the pages entitled Bullying at School and Dealing with Situations Involving Bullying.

If you need help

There are a number of resources available to help you with issues relating to bullying and cyberbullying.

Emergencies

  • Opening hours

    If you need immediate help, call 9-1-1.

  • Phone numbers

    911

Tel-Jeunes

  • Opening hours

    Professional responders are available for young people aged 20 or under who are dealing with issues including bullying and cyberbullying. They can be reached by telephone from 6 a.m. to 2 a.m., and by text or chat from 8 a.m. to 10.30 p.m.

  • Phone numbers
  • Websites

Kids Help Phone

  • Opening hours

    Provides services 24 hours per day for children, adolescents and young adults throughout Canada who are dealing with issues including bullying and cyberbullying.

  • Phone numbers
  • Websites

NeedHelpNow.ca

  • Opening hours

    Offers practical solutions for young people aged 13 to 17, to help them take control of situations involving cyberbullying. Also provides resources for parents and adults who have been asked to help young people dealing with cyberbullying.

  • Websites

Sport'Aide.ca

  • Opening hours

    Provides assistance, listening and guidance services for young sports competitors and other people from Québec’s sporting community (parents, coaches, sports organizations, officials and volunteers) who witness violent incidents directed at young people, including bullying and cyberbullying.

  • Phone numbers
  • Websites

Centre d'aide aux victimes d'actes criminels (CAVAC)

  • Opening hours

    CAVACs can be found in every region of Québec. They provide access to trained professional responders for issues relating to bullying and cyberbullying.

  • Phone numbers
  • Websites

Crimestoppers

  • Opening hours

    To report crimes of all kinds, including bullying and cyberbullying, by telephone or online, anonymously.

  • Phone numbers
  • Websites

Centre de prévention du suicide de Québec

  • Opening hours

    Support service provided by responders who are available at all times to you or your loved ones.

  • Phone numbers

    1 866 APPELLE: 1-866-277-3553

  • Websites

Your CLSC

  • Opening hours

    To find a local community service centre (CLSC) near your home, providing psychosocial services in some communities.

  • Websites

Info-Social 811

  • Opening hours

    Free, confidential telephone consultations with professional responders, 24 hours a day, for a broad range of issues including bullying and cyberbullying.

  • Websites

Lignes Parents (In French only)

  • Opening hours

    Free professional assistance for all parents in Québec, 24 hours a day, for a broad range of issues including violence and cyberbullying.

  • Phone numbers
  • Websites

Student ombudsmen in school service centres and school boards

  • Opening hours

    These people are responsible for processing complaints reported to school organizations, including incidents involving violence and bullying.

  • Websites

Interligne

  • Opening hours

    Helpline, chat and text service for people dealing with issues relating to sexual diversity and gender identity, including bullying and cyberbullying.

  • Phone numbers
  • Websites

Fondation Émergence

  • Opening hours

    For people dealing with issues relating to sexual diversity, gender identity and gender expression.

  • Websites

Groupe de recherche et d’intervention sociale (GRIS)

Regroupement des centres d’amitié autochtones du Québec

  • Opening hours

    Offers health and social services using a culturally relevant, secure approach for Indigenous urban populations, including assistance with situations involving bullying and cyberbullying.

  • Phone numbers
  • Websites

Office des personnes handicapées du Québec

  • Opening hours

    Offers free, confidential, personalized help to people with handicaps, and to their families and friends, at every step in the process of obtaining access to services, as well as for issues relating to bullying and cyberbullying.

  • Phone numbers

    1-800-567-1465

    Téléscripteur: 1-800-567-1477

  • Websites

Tool bank

Cyberintimidation

Last update: July 5, 2023

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