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Ministère de l’Emploi et de la Solidarité sociale

General contact information

See the contact details to contact the Ministère.

Centre de communication avec la clientèle

The Centre de communication avec la clientèle (CCC) can provide you with information on the following topics:

  • Public employment services
  • Last resort financial assistance

Would you like to send us a document by fax or in writing? Send it to your Services Québec office.

Note – We respond as soon as possible to general inquiries received via the Internet about public employment or social solidarity services. However, it is possible that due to the type of messaging service you use, we may have difficulty transmitting the requested information to you. As a result, if you do not receive a response within ten business days of your request, we invite you to contact us again.

Definition of working days

Saturdays, Sundays and public holidays are not counted as working days.  

Contact the Centre de communication avec la clientèle

Centre de recouvrement

For more information, see the page on Paying a Debt.

Contact the Centre de recouvrement

  • From Monday to Friday 

  • 8:30 a.m. to 4:30 p.m 

  • Capitale-Nationale region: 418-643-7131

    Toll free: 1-800-463-5644

    Fax: 418-644-0035

  • Centre de recouvrement 
    Bureau de Québec 
    425, rue du Pont, 2e étage 
    Québec (Québec)  G1K 9K5 

    Centre de recouvrement 
    Bureau de Longueuil 
    201, place Charles-Le Moyne, bureau 1.12 
    Longueuil (Québec)  J4K 2T5 

    Centre de recouvrement 
    Bureau de Montréal 
    1415, rue Jarry Est, bureau 400 
    Montréal (Québec)  H2E 3B4 

Collective dismissal

For more information, see the page on Licenciement collectif (French only).

  • Faire parvenir un avis de licenciement collectif

  • Ministère de l’Emploi et de la Solidarité sociale 
    Direction générale des mesures et des services d’emploi
    425, rue Jacques-Parizeau, 1er étage 
    Québec (Québec) G1R 4Z1

  • Télécopieur: 418-643-7901

Complaints or comments

For more information, see the page on Filing a complaint or making a comment.

Review and reconsideration

For more information, see the page on Complaint and recourse.

See contact information for the Service de la révision, for the Service de la représentation and for administrative reconsideration.

Media relations and copyright

Media Relations

Last update: April 13, 2026

Gouvernement du Québec

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